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Refund and Cancellation Policy

Thank you for choosing DDSKY. We take great pride in delivering quality marketing services, digital courses, training programs, and digital products to help our customers achieve their goals. Please review our Refund and Cancellation Policy carefully before making a purchase.

1. No Refund Policy for Services

Once a payment has been made for our services, no refunds will be issued, except in cases where:

  • The service is not delivered as agreed upon.
  • The service is found to be defective or significantly different from what was agreed.
  • The work is significantly delayed beyond the agreed-upon timeline without reasonable cause or prior notice.

We highly recommend discussing any concerns or questions regarding the scope of work or services before making a payment to avoid misunderstandings.

2. No Cancellations After Service Commencement

After a project has commenced or services have been provided, cancellations will not be accepted.

Our team starts working immediately upon confirmation of your project. Therefore, cancellations are not allowed once work has begun, as this may cause significant disruption to our workflow and allocation of resources.

3. Service Delivery and Satisfaction

We strive to deliver quality marketing and digital services according to the agreed scope of work.

If you believe that the service does not meet the agreed standards or expectations, you may raise your concerns within 7 days of receiving the service. We will make reasonable efforts to review the issue and provide appropriate corrections within the agreed scope of work.

If the issue cannot be resolved, any compensation or refund, if applicable, will be considered at our discretion and in accordance with applicable law.

4. Dispute Resolution and Consumer Protection Rights

In accordance with the Consumer Protection Act, 2019, if there is a dispute, we encourage customers to contact us directly so that we can attempt to resolve the issue amicably.

Nothing in this policy is intended to limit or exclude any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

5. Force Majeure Clause

DDSKY will not be held responsible for delays or failure to perform services due to circumstances beyond our reasonable control, including but not limited to natural disasters, internet or technology failures, government actions, strikes, platform outages, or other unforeseen events.

Where possible, customers will be informed of significant delays, and reasonable efforts will be made to resume or reschedule the affected service.

6. Modification of Terms

We reserve the right to modify, update, or change this Refund and Cancellation Policy at any time.

Any changes will become effective when the updated policy is published on our website. The policy applicable to a purchase will be the version in effect at the time of that purchase, unless otherwise required by applicable law.

7. Acknowledgment

By engaging our services or making a payment to DDSKY, you acknowledge that you have read, understood, and agreed to the terms of this Refund and Cancellation Policy.

If you have any questions or concerns before making a payment, please contact us for clarification.

8. Paid Strategy Call / Consultation Call Policy

All payments made for paid strategy calls or consultation calls are non-refundable, except where required by applicable law.

These calls are intended for businesses and individuals who meet our internal eligibility and qualification criteria.

If, after reviewing the information provided by you, we determine that your business or requirements do not align with our services, minimum requirements, or strategic focus, DDSKY reserves the right to cancel the call at its sole discretion.

In such cases:

  • The scheduled call may be cancelled.
  • No refund will be provided for the paid strategy or consultation call, except where required by applicable law.
  • This may apply even if the cancellation occurs before the scheduled call time.

The purpose of a paid strategy or consultation call is to evaluate fit, strategy, and feasibility. Payment for a consultation does not guarantee any specific result, service engagement, business outcome, or future working relationship.

By booking and paying for a strategy or consultation call, you acknowledge and accept these terms.

9. Digital Course and Digital Product Refund Policy

All purchases of digital courses, recorded training programs, downloadable resources, templates, guides, checklists, bonuses, and other digital products offered by DDSKY are final and non-refundable, except where required by applicable law.

Because access to digital content may be provided immediately after successful payment, no refunds, cancellations, or exchanges will generally be provided once course access or the digital product has been delivered.

This policy applies if:

  • You change your mind after purchasing.
  • You do not start, complete, or use the course.
  • You purchase the course by mistake.
  • You do not achieve your expected results.
  • You are unable to implement the strategies taught in the course.
  • You find similar information available elsewhere.
  • You no longer have the time or interest to complete the course.

Course Access

After successful payment, customers will receive access to the purchased course or digital product according to the delivery method stated on the sales or checkout page.

If you experience a genuine technical issue that prevents you from accessing your purchased course or digital product, please contact us. We will make reasonable efforts to resolve the issue and restore access.

A technical issue does not automatically qualify for a refund if the course or digital product can be successfully delivered or access can reasonably be restored.

No Guarantee of Results

The information, strategies, frameworks, examples, and training provided in our courses and digital products are for educational purposes.

Individual results may vary depending on factors including, but not limited to:

  • Individual effort and implementation.
  • Consistency and quality of execution.
  • Experience and skills.
  • Market conditions.
  • Industry and location.
  • Audience and competition.
  • Changes to social media platforms or third-party services.

DDSKY does not guarantee any specific number of followers, views, reach, engagement, leads, enquiries, clients, sales, revenue, profits, or business growth from purchasing or completing any course or digital product.

Acknowledgment of Digital Product Terms

By purchasing a digital course or digital product from DDSKY, you acknowledge that:

  • You are purchasing access to digital content.
  • You have reviewed the product or course information before purchasing.
  • You understand that results are not guaranteed.
  • You agree to the applicable no-refund terms described in this policy, subject to any rights that cannot legally be excluded.

10. Payment Disputes and Chargebacks

If you believe a payment was made incorrectly or there is an issue with your purchase, please contact DDSKY first so that we can review and attempt to resolve the matter.

Nothing in this policy prevents a customer from exercising any rights available under applicable law or through their payment provider. However, customers should not make false, misleading, or fraudulent claims regarding a transaction or the delivery of a service or digital product.

DDSKY reserves the right to provide relevant transaction records, access logs, communications, invoices, and proof of delivery to payment providers or other authorized parties when responding to a legitimate payment dispute.

11. Contact Information

For any questions or clarifications regarding our services, digital products, courses, or this Refund and Cancellation Policy, please contact us at:

Email: ddsky.in@gmail.com
Website: https://ddsky.in/

By purchasing a service, consultation, course, or digital product from DDSKY, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.

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