Skip to content Refund and Cancellation Policy
Thank you for choosing DDSKY. We take great pride in delivering quality marketing services to meet your business objectives. Please review our Refund and Cancellation Policy carefully.
Once a payment has been made, no refunds will be issued, except in cases where:
The service is not delivered as agreed upon.
The service is found to be defective or unsatisfactory.
The work is significantly delayed, beyond the agreed-upon timeline, without reasonable cause or prior notice.
We highly recommend discussing any concerns or questions regarding the scope of work or services before making a payment to avoid misunderstandings.
After a project has commenced or services have been provided, cancellations will not be accepted. Our team starts working immediately upon confirmation of your project, and cancellations would cause significant disruption in our workflow. Therefore, cancellations are not allowed once work has begun.
We strive to deliver exceptional marketing services. In the event that the service fails to meet the agreed standards or expectations, clients can raise concerns within 7 days of receiving the service. We will work diligently to address the issue and provide corrections within a reasonable period.
If, after correction, the service is still not satisfactory, and we cannot resolve the issue, we may, at our discretion, consider providing partial compensation or a refund, but only in exceptional cases. We will work with you to find a satisfactory solution to any issues.
In accordance with the Consumer Protection Act, 2019, if there is a dispute, we encourage clients to contact us directly to resolve any issues. If the issue cannot be resolved amicably, clients have the right to seek remedies under the law, including approaching the Consumer Forum.
In cases of unsatisfactory service or a breach of contract, we will make all reasonable efforts to resolve the matter promptly.
In the event of any unforeseen circumstances beyond our control, such as natural disasters, strikes, or any other situation that prevents us from delivering our services on time, we will not be held liable for any delays. Clients will be notified promptly, and we will work together to find a solution to reschedule or deliver the service once conditions permit.
We reserve the right to modify, update, or change this refund and cancellation policy at any time. Any changes will be communicated to clients, and the updated policy will be applicable from the date of publication.
By engaging our services and making a payment, you acknowledge and accept the terms of this refund and cancellation policy. If you have any questions or concerns, please feel free to reach out to us at ddsky.in@gmail.com.
For any queries or clarifications regarding our services or this policy, please contact us at:
Email: ddsky.in@gmail.com
Website: https://ddsky.in/
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